Terms of service

1. About Us

Manor House Antiques specialises in the sale of antique, vintage, and pre-owned items. Due to the nature of these goods, all items are unique and may show signs of age, wear, or historical use.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not misuse the website by knowingly introducing viruses, attempting unauthorised access, or interfering with the site’s operation.

We reserve the right to restrict or terminate access to the website if misuse is suspected.

3. Product Descriptions

All items are sold as seen and as described.
We make every reasonable effort to ensure that descriptions, photographs, measurements, and condition reports are accurate and provided in good faith.

Please note:

  • Antiques and vintage items will naturally display signs of age, wear, patina, and imperfections.

  • Colour representation may vary depending on screen settings.

  • Any condition-related characteristics consistent with age are not considered defects.

Customers are encouraged to request further details or images prior to purchase.

4. Pricing

All prices are listed in GBP (£) and include VAT where applicable, unless otherwise stated.

We reserve the right to amend prices, correct errors, or withdraw items at any time without prior notice.

5. Orders & Payment

Orders are subject to availability and acceptance.
Payment must be made in full at the time of purchase using the payment methods displayed on our website.

An order confirmation does not constitute acceptance of the order. Acceptance occurs once the item has been dispatched.

6. Shipping & Delivery

Delivery times provided are estimates only and may vary due to courier services or circumstances beyond our control.

Risk of loss or damage passes to the customer upon delivery. Ownership of goods transfers once full payment has been received.

7. Returns & Refunds

Due to the nature of antique and vintage goods, all sales are final.

We do not accept returns, exchanges, or offer refunds for change of mind.
This includes dissatisfaction based on size, appearance, age-related wear, or suitability.

Damaged in Transit

If an item arrives damaged due to courier handling, you must notify us within 24 hours of delivery, providing clear photographic evidence of the damage and packaging. Claims are assessed on a case-by-case basis and may be subject to courier investigation.

8. Limitation of Liability

To the fullest extent permitted by law, Manor House Antiques shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or the purchase of our goods.

Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.

9. Intellectual Property

All content on this website, including text, images, logos, and descriptions, is the property of Manor House Antiques and may not be reproduced, distributed, or used without prior written permission.

10. Privacy

We respect your privacy and handle personal data in accordance with applicable UK data protection laws. Please refer to our Privacy Policy for full details on how your information is collected and used.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time. Changes will take effect immediately upon publication on our website.